Service Administrators x 2

With an excellent reputation as leaders in the Services they provide, this household name continues to provide service, support and expertise to major Clients, nationwide. Offering new, large & modern offices, they have an exciting opportunity for an experienced Administrator to be an integral part of the Service/ Support team.

You will enjoy the variety & responsibility in this Senior role with duties involving;

• Providing service & admin support to the Sydney branch and regionals
• Managing the end to end of Service call life cycle, including logging service calls, allocating technicians, ordering parts & invoicing
• Perform quality controls and monitor WIP, load invoices and work orders on client portals
• Run overdue reports and coordinate completion of services/works
• Timesheet data entry, including maintenance and batching
• Control incoming and outgoing of stock and transfer orders
• Administer purchase orders
• Inbox management
• Inbound and outbound calls to facilitate Technicians and customer requests promptly
• Document management in accordance with the business unit
• Generation of Condition Reports for customers
• Complete invoicing
• Work with the service team to continuously review, improve and implement processes for increased efficiencies

Ideally, you will bring;

• Strong Administration experience, ideally in a fast-paced service environment.
• Ability to multitask and perform well under pressure, with solid communication skills
• Prior exposure to billing/invoicing
• High degree of computer literacy including in Microsoft products.
• Excellent co-ordination & time management skills
• High attention to detail
• Accurate data entry skills
• Strong customer focus

If you want to work with an expanding, dynamic team, with a reputable national Co who are leaders in their field and continue to grow, APPLY NOW!